You may have seen the piece on “How to Build a Culture of Innovation” in BW last week. It had a focus on Tata in India and in this TCS Chief Technology Officer Ananth Krishnan is quoted as saying that they train people to have a culture of creative dissatisfaction. Time is set aside for employees to work on their own things and this is nurtured alongside more formal systems for innovation. That in itself is nothing new. Many of the most innovative companies have realised that if you fill up an employees time with tasks then they do not have time – or the mental energy – to actually think about what might be done differently. But I really like the term creative dissatisfaction. It suggests that something negative can be turned into something positive.
Here in the School many things are happening. You can’t really put your finger to it. Well you can if you catch up with the outgoing MBA class who are all about to submit their final project, but it’s much more than that. So many things are happening in preparation for the new class to arrive and also in preparation for the outgoing class to complete their studies. I know that quite a few of the new MBA class are in town already and it is really nice when they drop in to say hi. It’s rather exciting to have this new group of people coming along who will influence your life – people that I can learn from.
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